Posted on

Re: [SimplePractice Customer Success] (#6386506)

Content-Type: text/html;
charset=utf-8

Do you mean this

Sign In – Account
secure.simplepractice.com

3D"apple-touch-icon-precomposed.png"

https://secu=
re.simplepractice.com/clients/a6b918397d869d5d/overview?trackingSource=3Ds=
earch

On Feb 9, 2026, at 1:40=E2=80=AFPM, Amanda S =
<> wrote:


##- Please type your reply above =
this line -##

Your email (#6386506) has been updated.

The SimplePractice Customer =
Success Team sent you a new message. To maintain the highest level of =
security, we ask that you log into your secure portal to respond to or =
update this request: Your =
unique SimplePractice portal.


3D""

Amanda S. (SimplePractice Customer =
Success) 

Feb 9, =
2026, 1:40=E2=80=AFPM PST 

Hi Roger, 
 
I understand you have =
questions about an erroneous client =
payment.

 
To aid us in investigating this, please =
reply to this email with the secure client URL located at the top of =
your browser when viewing the client=E2=80=99s =
profile:
 

 
You can copy and paste the =
secure URL into your reply in this email thread. You don’t need to =
create a new help request for this as the URL is a secure form of =
sharing a specific client’s file with us. If you have additional =
clarifying details, this is the best time to let us know so we can help =
you as quickly as possible.
 
For more information, see Sharing a secure URL with your help =
request
.
 
Once we have this information from =
you, one of my colleagues will reach back out via email as soon as =
possible.
 
Best,

Amanda S.
Product Specialist – =
Billing & Payments

Did you =
know that you can get $200 by referring colleagues?

Earn a $200 =
credit by referring your colleagues


This =
email is a service from SimplePractice Customer Success. Delivered =
by Zendesk

[VWX3D4-9ZLZE]

=

–Apple-Mail=_8AFD0D10-1267-45AD-9D1A-103D0CA129AB
Content-Transfer-Encoding: base64
Content-Disposition: inline;
filename=apple-touch-icon-precomposed.png
Content-Type: image/png;
x-unix-mode=0666;
name=”apple-touch-icon-precomposed.png”
Content-Id:
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–Apple-Mail=_8AFD0D10-1267-45AD-9D1A-103D0CA129AB–